1. Log in to your online portal.
2. From the home page, click on the profile icon on the top right corner of the page. From the drop down list, you may choose to either update your username or password.
3. Change of Username.
Username requirement: a) Between 8 to 16 characters long
b) Cannot contain any spaces or special characters
4. Change of Password.
a) Must be 8 characters or longer
b) Does not repeat the same character more than twice in succession
c) Have at least 3 out of the 4 types below:
- At least 1 upper case alphabet
- At least 1 lower case alphabet
- At least 1 number
- At least 1 special character/symbol ( accepted are only “)” , “-“ , “+” , “|” , “;” , “_” )
5. Upon successful change, you will see the message "Your Username has been successfully updated" or "Your Password has been successfully updated".